Refund and Deferral Policy: Coursevita

Refund Policy

1. Learners can apply for a refund of the amount paid toward their program at any time before the batch commencement date. A processing fee equivalent to 50% of the initial slot booking payment will be charged during the refund process. This fee is non-refundable.
2. Refund requests made after the batch commencement date are not eligible for any refund under any circumstances. Learners are responsible for completing any remaining payments, including installments under auto-pay setup agreements, if applicable.
3. Refund applications must be submitted through the official emailsupport@coursevita.com. Refunds will be processed within 30 business days from the date of approval.
4. In cases where learners have setup autopay or mandate fund their enrollment, they are solely responsible for managing any cancellation or adjustment charges levied by the service provider. CourseVita does not have any authority or influence over third-party service agreements.
5. Full program fees must be paid within the specified deadlines outlined in the enrollment of the course. Non-compliance with fee deadlines may result in forfeiture of admission and cancellation of the enrollment.
6. CourseVita reserves the right to modify the refund policy from time to time. Any updates will be communicated through official channels, including the CourseVita website and learner portal.

Case Details for Refund

Deferral Policy

1. If a learner is unable to start their program due to unforeseen circumstances, they can request a deferral to a future batch. Deferral requests must be made before the batch commencement date.
2. Learners opting for a deferral must pay 25% of the total program fee (inclusive of taxes) upfront as a commitment fee. This fee will be adjusted against the total program fee of the deferred batch.
3. Deferral requests are allowed only once per learner and must be applied to batches commencing within one year of the original batch start date. Beyond this timeframe, the deferral request will be invalid, and the learner will be required to follow the refund policy terms.
4. If a learner does not complete the deferral payment within 7 calendar days of submitting the request, the deferral will be deemed canceled, and the learner will remain enrolled in their current batch.
5. Deferral fees are non-refundable, and any additional costs incurred due to changes in program fees for the deferred batch will be borne by the learner.

Case Details for Deferral

Note

CourseVita aims to provide a learner-centric approach to managing enrollment changes, balancing flexibility with the need to ensure resource planning for program delivery.

For any queries or assistance regarding refunds or deferrals, learners are encouraged to contact the CourseVita support team through the official helpdesk.